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Frequently Asked Questions
For Bags Collection:
Our All About The Birds backpack measures approximately 16" H x 12" W x 6" D, making it perfect for daily use, school, or carrying your favorite books. The main compartment easily fits laptops up to 15 inches, notebooks, and has additional pockets for organization.
The crossbody bag dimensions are 10" W x 8" H x 3" D with an adjustable strap that extends from 28" to 52". It's designed to comfortably hold essentials like your phone, wallet, keys, and a paperback book — perfect for book club meetings or literary events.
For Apparel Collection:
Our Book Club apparel runs true to size. The women's heavyweight boxy tee has a relaxed, comfortable fit as intended. For the unisex short-sleeve t-shirts, we recommend checking our size chart — if you prefer a looser fit, consider sizing up one size.
Material and Care Instruction Templates
Our bags are crafted from high-quality, durable materials designed to withstand daily use. The All About The Birds collection features water-resistant polyester exterior with reinforced stitching, while maintaining a lightweight feel. All zippers are heavy-duty to ensure longevity, just like a well-bound book that lasts for years.
For best results, spot clean with mild soap and water. For deeper cleaning, hand wash in cold water and air dry completely. Avoid machine washing or dry cleaning to preserve the literary-themed prints and maintain the bag's structure.
Our apparel is made from premium cotton blends chosen for comfort and durability. The women's heavyweight boxy tee features 100% cotton for a substantial, quality feel, while our unisex options use a cotton-poly blend for softness and shape retention after washing.
Durability and Quality Assurance Responses
Our bags are designed with book lovers in mind — built to carry your literary treasures safely. We use reinforced stitching at stress points, quality hardware, and materials tested for daily use. Many customers use them for commuting, travel, and as their go-to book bag for years.
We use high-quality printing methods that are designed to maintain their appearance through regular use and washing. Following our care instructions will help preserve the literary-themed designs that make each piece special.
Customization and Special Request Handling Templates
We love hearing from fellow book enthusiasts! While we can't guarantee custom orders, we absolutely welcome your suggestions for future collections. Please reach out through our contact form with your ideas — many of our designs are inspired by customer requests.
Currently, each bag style comes in one carefully selected size that we've found works best for most customers. However, we're always considering expanding our offerings based on customer feedback. Let us know what size options you'd love to see!
Return and Exchange Policy Clarifications
We want you to love your English & Ink purchase! If the sizing isn't quite right, please contact us within 30 days of purchase. We'll work with you to find a solution, whether that's an exchange or return, because customer satisfaction is our top priority.
Absolutely! If we have the item you want in a different size, we're happy to facilitate an exchange. Just reach out to us with your order number and we'll guide you through the process.